Contact Us

Need Help?

Visit our Help page for answers to frequently asked delivery, order, payment and product questions, or log an enquiry if there’s something specific you need assistance with.

Customer Service Working Hours:

Weekdays 07h00 – 22h00
Weekends 09h00 – 18h00
Public Holidays 09h00 – 18h00

(Closed on Christmas & New Year’s Day)

Send us a message.

help@upcell.co.za

Call or Whatsapp

087 700 9287

Message on WhatsApp Web: https://wa.me/27877009287

Report New Feature Ideas and Bugs:

If you have an awesome idea for a feature on UpCell Mobile or want to report a problem that you’ve encountered on our site, tell us all about it by sending an email to ideas@upcell.co.za.
Rest assured that we review every single comment or suggestion.
For assistance with your order, delivery or any other aspect of your UpCell Mobile experience, you can reach out to our helpful customer care team at https://upcell.co.za/support-portal/